Highlight Report HR-06 · Dŵr Cymru Welsh Water
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- Body Dŵr Cymru Welsh Water
- Period w/c 19 Oct 2026
- Status AMBER
- Red houses 0
- Red fish 1
Project Manager to the Project Board. Correspondence with Dŵr Cymru Welsh Water against the statutory deadline or the body's own published standard. Working days exclude weekends and England & Wales bank holidays; the day after receipt is day 1. Tap a section to open it.
Date
22 October 2026
22 October 2026
Period covered
19–23 October 2026
Week commencing 19 October 2026 (19–23 October; reported 22 October 2026, 15:30)
Status summary
AMBER. 0 red houses (no reply by the due date), 1 red fish (late or questions left open), 0 on time, 1 not yet due.
AMBER. 0 red houses (no reply by the due date), 1 red fish (late or questions left open), 0 on time, 1 not yet due.
Markers are shown on the body's own route on the dartboard. Source: failures ledger of 22 October 2026 (every entry cites its Gmail message, rule and policy link).
This reporting period
3 items completed
- Every request thread with this body set against its legal or published due date (failures ledger, 22 Oct 2026).
- 1 marker placed on this body's ramp layout on the dartboard (red house / red fish, tap for detail).
- HubSpot send-email tasks merged to one per recipient (139 → 110 estate-wide); an “Outstanding from earlier correspondence” section added to this body's task, re-asking each open question word for word; planned send date set per the 22 Oct drafts SOP. Nothing sent.
Next reporting period
1 due date(s) ahead
Due dates not yet reached:
| Request | Due | Rule |
|---|---|---|
| Farm water records (EIR/3106/2026) | 11 Nov 2026 | EIR reg 5(2) |
Planned sends (HubSpot task due date = “SCHEDULE SEND” date; nothing is sent without the Executive's order):
| Task | To | Planned send | Basis |
|---|---|---|---|
| HubSpot task 531096607940 | EIR team | 12 Nov 2026 | held until EIR/3106/2026 is due (11 Nov) |
Project and stage tolerance status
Time: 1 outside tolerance · Cost: £0
Time: each request has a statutory deadline (FOIA s.10, EIR reg 5(2)/11(4), UK GDPR Art 12(3)) or the body's own published standard. 1 of 2 requests with this body are outside that tolerance.
Cost: £0 spent; free routes first.
Scope: unchanged.
Requests for change
None
None this period.
Key issues and risks
1 issue(s)
| Marker | Request | Sent | Due | Replied | Working days over | Rule or published standard | Questions still open |
|---|---|---|---|---|---|---|---|
| Red fish | EIR: farm water-supply records (93027237/01; 93047764/01) | 7 Jun 2026 | 3 Jul 2026 | 10 Sep 2026 | 48 | EIR reg 5(2) | — |
Each marker is an issue on the issue register with its due date. The risk carried forward: an answer that never arrives closes off later routes (review, regulator, tribunal) unless each step is taken in time.
Lessons report (if appropriate)
2 lessons
- Count from the first documented date in the record when the original send date is not held; record what would close the gap.
- Read the whole thread and the body's route before any further draft; one email per body carries every outstanding item.
PRINCE2 7 outlines: sources · product set · all highlight reports